Ruling that an offer is reasonable 10/01/2024 The ombudsman decision is that the offer for compensation, made by the solicitor, is reasonable. Tagged: Our rules
Can I complain if I've already accepted an offer? 10/01/2024 Offer accepted from service provider Tagged: Our rules
Client not advised about six month rule 21/12/2023 A woman who complained to her solicitor she had not been properly represented in court was not sign-posted to the Legal Ombudsman Tagged: Six month limit Our rules
Six month time limit - complaint accepted 21/12/2023 Case study - six month time limits Tagged: Our rules Six month limit